Effective Date: May 10, 2024
Last Updated: May 10, 2024
Privacy Policy
1. What Our Privacy Policy Covers
This privacy policy covers Coreys NYC Bagel Deli, customer facing operations in the United States and applies to the personal information Coreys NYC Bagel Deli obtains in various contexts, including when you access or use our websites, native mobile application, or communicate with us.
Our website may include links to websites and/or applications operated and maintained by third parties. Please note that we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy practices of those third parties.
2. What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with us and our products and services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following are the categories and specific types of personal information that we collect:
Basic Identifying Information
Including your full name, alias, postal address, e-mail address, phone number, date of birth, account name, username or social media handle, or other similar identifiers.
Device Information and Other Unique Identifiers
Including device identifier, internet protocol (IP) address, mobile ad identifier, or similar unique identifiers.
Internet or Other Network Activity
Including information regarding your interactions with our website, mobile application, emails, or advertisements.
Geolocation Data
Including information that permits us to determine your location, such as if you manually provide location information or enable your mobile device to send us precise location information.
Payment Information
Including credit or debit card number.
Commercial Information
Including products or services you have purchased, returned, exchanged, or considered, preferences, and rewards activity related to loyalty programs.
User Content
Including your communications with us and any other content you provide (such as social media profiles, photographs, images, videos, survey responses, comments, product reviews, testimonials, and other content).
Inferences
Inferences drawn from or created based on any of the information identified above.
3. How We Collect Your Personal Information
We collect personal information about you from various sources. For example, we collect and obtain information:
Directly from you
We collect personal information you provide, such as when you make a purchase, register for an account or create a profile, order a delivery, sign up for a rewards program, contact us, respond to a survey, or sign up to receive emails, and/or text messages.
From Social Media Platforms and Networks
If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram, Facebook, Twitter, Google, You Tube, and Pinterest) in connection with our websites or Coreys NYC Bagel Deli App, we collect information that you share with us, or that the social media platforms share with us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
5. How We Use Your Personal Information
We collect and use personal information for various purposes, including:
Providing Products and Services
We use your personal information to provide products, such as to fulfill your orders and/or complete the transactions you request; process your payments; provide you receipts and order updates; send notifications to you related to your account; and create, maintain, and otherwise manage your account.
Depending on the products you request, the categories of information used for these purposes may include Basic Identifying Information, Payment Information, and Commercial Information.
Communicating With You
We use your personal information to communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues or feedback, and to provide customer service.
Administering Coreys NYC Bagel Deli Programs
We use your personal information to administer our programs, and to perform our contract to provide you with the benefits associated with those programs. This may include setting up and verifying your account, communicating with you regarding the program, evaluating your application, tracking the rewards/points you earn for purchasing products.
Marketing and Promotional Purposes
We use personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, or text message; to show you advertisements for products and/or services tailored to your interests on social media and other websites.
Analytics and Personalization
We use personal information to conduct research and analytics, including to improve our services and product offerings; to understand how you interact with our websites, Coreys NYC Bagel Deli Mobile App, advertisements, and communications with you to determine which of our products are the most popular, and to improve our websites, Coreys NYC Bagel Deli App, and marketing campaigns; to personalize your experience, to save you time when you visit our websites and Coreys NYC Bagel Deli Mobile App, and to customize the marketing and advertising that we show you; to understand how you use our Coreys NYC Bagel Deli Mobile App; to provide services, to better understand our customers’ needs, and to provide personalized recommendations about our products and services.
Security and Fraud Prevention
We use personal information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempts to manipulate or violate our policies, procedures, and terms and conditions, security incidents, and harm to the rights, property, or safety of Coreys NYC Bagel Deli and our users, customers, or others.
Legal Obligations
We use personal information to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
Core Business Functions
We use personal information to support core business functions, including to maintain records related to business process management; loss and fraud prevention, and to collect amounts owing to us; and to provide and maintain the functionality of our website and Coreys NYC Bagel Deli Mobile App, including identifying and repairing errors or problems.
6. How We Share Your Personal Information
In addition to the specific situations discussed elsewhere in this privacy policy, we disclose personal information in the following circumstances:
Service Providers
We share certain personal information with third parties that perform services to support our core business functions and internal operations including: fulfilling orders, delivering orders, complying with your request for the shipment of products by a third party intermediary such as a delivery service, sending postal mail, e-mails and text messages, analyzing customer data, providing marketing assistance, processing credit card and debit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service.
Third Party Partners
We may share your personal information with third parties that we have partnered with to jointly create and offer a product, service, or joint promotion. If you decide to obtain a product or service that is offered by these third party partners, the information you provide will be shared with us and them. Their use of your information is not governed by this privacy policy, but by their own respective privacy policies. Please note, we will not share text messaging opt-in data and consent with any third parties for their marketing purposes.
Legal Process
We may disclose personal information in response to subpoenas, warrants, court orders, government inquiries or investigations, or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our visitors; to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies.
Business Transfers
For example, if part of our business is sold, we may include customer information as part of that transaction. We may share your information if there is a similar change to our corporate structure. We may also share your information with others as they conduct diligence as part of our corporate changes.
Other Instances
We may ask if you would like us to share your information with other third parties who are not described elsewhere in this privacy policy.
7. How We Protect Your Personal Information
Personal information is maintained on our servers or those of our service providers, and is accessible by authorized employees, representatives, and agents as necessary for the purposes described in this privacy policy.
We realize that that individuals trust us to protect their personal information. We maintain appropriate procedural safeguards designed to help protect your personal information. The Internet is not 100% secure. We cannot promise that your use of our website, Mobile Application, or services will be completely safe. Any transmission of your data to our website and/or Mobile Application is at your own risk. We encourage you to use caution when using the Internet. This includes not sharing your passwords. Please also notify us as soon as possible if you suspect any unauthorized use of your account or password.
8. Your Rights
Consistent with applicable law, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your country, province, or state of residence.
Accessing, Updating, Correcting, and Deleting Personal Information
You may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, update and correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
Access and Deletion
You can submit a request to access or delete your personal information, or withdraw consent, by:
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emailing us at coreynycbagels@outlook.com
Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.
Updates and Corrections
You can update information related to your account by:
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Logging into your account, if applicable; or
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emailing us at coreynycbagels@outlook.com
Identity Verification
For us to process some requests, we will need to verify your identity to confirm that the request came from you. We may contact you by phone or e-mail to verify your request. Depending on your request, we will ask for information such as your name, and an e-mail address that you have used with Coreys NYC Bagel Deli, or a phone number you have used with Coreys NYC Bagel Deli. For certain requests, we may also ask you to provide details about the most recent purchase you made online.
10. Children's Privacy
Our Website and Mobile Application is not intended for or directed to children under the age of 13. We do not knowingly collect personal information directly from children under the age of 13 without parental consent. If we become aware that a child under the age of 13 has provided us with personal information, we will delete the information from our records.
11. Communicating With Us
If you have any questions about this Policy, please email us at coreynycbagels@outlook.com. You can also call at 1-(224) 288–7066;
If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail, or telephone.
13. Information for California Residents – California Privacy Rights
California Consumer Privacy Act Notice
California law requires us to disclose the following information with respect to our privacy practices. If you are a California resident, this section applies to you in addition to the rest of the privacy policy.
California Shine the Light
Customers who are residents of California may request information concerning the categories of personal information (if any) we share with third parties or affiliates for their direct marketing purposes. If you would like more information, please submit a written request to us by emailing us at coreynycbagels@outlook.com, or by calling us at 1-(224) 288–7066.
Categories of Personal Information We Collect and Our Purposes for Collection and Use
You can find a list of the categories of personal information that we collect in the “What Personal Information We Collect” section above. For details regarding the sources form which we obtain personal information, please see the “How We Collect Your Personal Information” section above. We collect and use personal information for the business or commercial purposes described in the “How We Use Your Personal Information” section above.
Categories of Personal Information Disclosed and Categories of Recipients
We disclose the following categories of personal information for business or commercial purposes to the categories of recipients listed below:
We share Basic Identifying Information with: Service Providers, Third Party Partners, advertising networks, and social media networks. This would include, for example, name and address with delivery apps and providers.
We share Internet or Other Network Activity with: Service Providers, Third Party Partners, advertising networks, and social media networks.
We share Geolocation Data with: Service Providers and Third Party Partners.
We share Payment Information with: Service Providers who process payments.
We share Commercial Information with: Service Providers, Third Party Partners, advertising networks, and social media networks. This would include, for example, the content of your order with delivery apps and providers.
For more information on how your information is shared, please see the “How We Share Your Personal Information" section, which provides more detail on our Service Providers and Third Party Partners. We may also need to share any of the above categories of information pursuant to Legal Process or as a result of a Business Transfer as described in the “How We Share Your Personal Information” section.
California Privacy Rights
Subject to certain limitations and in addition to the choices enumerated under the “Your Rights” section above, California residents have the right to request access to (also referred to as the “right to know”) the categories and specific pieces of personal information we collect, use, and disclose; the right to request deletion of their personal information; and the right to opt out of any sales of personal information that may be occurring.
Access and Deletion Requests
You may submit a request for a copy of the information collected about you in the last 12-months, or request deletion of information, by following the steps outlined in the “Your Rights” section above.
You may designate an authorized agent to submit a request on your behalf to access or delete your personal information. To do so, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.
Sale of Personal Information and the Right to Opt-Out
We do not sell your personal information. You can submit a request to access or delete your personal information, or withdraw consent, by following the steps outlined above.
Right to Non-Discrimination
We do not discriminate against California residents who exercise any of their rights described in our privacy policy.
14. Information for Virginia Residents – Virginia Privacy Rights
Virginia Consumer Data Privacy Act Notice
You have the right to request access to personal information you provided to us, as well as correction or deletion of personal information, and to stop the sale of personal information about you for marketing purposes. To these ends, you can use the same procedures set forth above for California residents. As with California residents, note that all such requests are subject to legal restrictions and limitations.
15. We may update this Policy.
From time to time we may change our privacy practices. We will notify you of any material changes to our Policy to the extent required by law. Please check our site periodically for updates. Your continued use of our websites and Mobile application means that you consent to the collection, use and disclosure of your personal information as set out in the updated Policy.
